Vencil, operated by Vencil, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our website vencil.ae and our services.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you place an order or create an account on our website.
1.2 Payment Information: To process payments, we collect payment information, including credit card details. We do not store credit card information, and all payment transactions are securely processed through a trusted payment gateway.
1.3 Usage Information: We may collect information about how you use our website, including your browsing activity, IP address, and device information. This information helps us improve our services and enhance your user experience.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfill your orders, including order confirmation, shipping, and customer support.
2.2 Communication: We may use your email address and phone number to communicate with you about your orders, updates, and promotions. You can opt out of promotional emails at any time.
2.3 Analytics: We analyze usage data to improve our website’s functionality and user experience.
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and fulfilling orders.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you have any requests regarding your data, please contact us at info@vencilme.com.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@vencilme.com.